MARHABA TOUR AND TRAVELS
Effective Date: 01/03/2024
Welcome to MARHABA TOUR AND TRAVELS. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.
1. Information We Collect
We may collect the following information:
- Full name
- Phone number
- Email address
- Address and country
- Passport details (for visa, Hajj, Umrah, and travel-related services)
- Payment information
- Travel preferences and booking details
- Any information voluntarily provided by customers
2. How We Use Your Information
We use your information for:
- Processing travel bookings and reservations
- Hajj and Umrah package arrangements
- Visa processing and travel documentation
- Customer support and communication
- Sending booking confirmations and updates
- Improving our services and website
- Meeting legal and regulatory requirements
3. Information Sharing
We may share customer information with:
- Airlines
- Hotels
- Visa processing agencies
- Transportation providers
- Government authorities where legally required
- Payment processing providers
We do not sell customer personal information to third parties.
4. Data Security
We implement reasonable security measures to protect customer information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed to be 100% secure.
5. Cookies
Our website may use cookies to improve user experience, analyze website traffic, and remember customer preferences.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
7. Customer Rights
Customers may request to:
- Access personal data
- Correct inaccurate information
- Request deletion of personal information where legally permitted
8. Changes to Privacy Policy
MARHABA TOUR AND TRAVELS reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website.